Privacy Policy

Last Updated: July 15, 2023

This Privacy Policy describes how Scriblet ("we", "our", or "us") collects, uses, and shares your personal information when you use our mobile application and website (collectively, the "Service"). Your privacy is important to us, and we are committed to protecting the information you share with us.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when using our Service, including:

• Account information: When you create an account, we collect your email address, name, and password.
• User content: Images of handwritten notes that you upload or capture through our app for text conversion.
• Communications: Information you provide when contacting us for customer support or other inquiries.
• Payment information: If you subscribe to our premium service, we collect payment details, which are processed by our third-party payment processors.

1.2 Information Collected Automatically

When you use our Service, we automatically collect certain information, including:

• Device information: We collect information about the device you use to access our Service, including device type, operating system, and unique device identifiers.
• Usage information: We collect information about how you use our Service, including the features you access and the time, frequency, and duration of your activities.
• Log information: Our servers automatically record information when you use our Service, including your IP address, browser type, and referring pages.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service, including processing your handwritten notes into digital text.
• Process and complete transactions, and send related information including confirmations and receipts.
• Send technical notices, updates, security alerts, and support and administrative messages.
• Respond to your comments, questions, and requests, and provide customer service.
• Monitor and analyze trends, usage, and activities in connection with our Service to enhance user experience.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of Scriblet and others.

3. How We Share Your Information

3.1 Third-Party Service Providers

We may share your information with third-party vendors, service providers, and other partners who help us provide the Service, such as:

• OpenAI API: We use OpenAI's technology to process and convert handwritten text. When you use our Service, your handwritten note images are sent to OpenAI's API for processing. OpenAI's use of this data is governed by their privacy policy and terms of service.
• Cloud storage providers: We store images and OCR (Optical Character Recognition) results on secure cloud servers.
• Payment processors: If you subscribe to our premium service, your payment information is processed by our payment service providers.

3.2 Data Retention

We store your uploaded images and the resulting OCR text to provide our Service. This allows you to access your converted text across devices and improves our Service over time. We retain this data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your information within a reasonable time period.

3.3 No Data Selling

We do not sell your personal information or data to third parties. The data we collect is used solely for providing and improving our Service.

4. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. In particular, email sent to or from the Service may not be secure. Therefore, you should take special care in deciding what information you send to us via email.

5. Your Rights and Choices

5.1 Account Information

You can review and update your account information by logging into your account. If you would like to delete your account, please contact us at [email protected], and we will respond within a reasonable time.

5.2 Data Access and Portability

You have the right to access the personal information we hold about you and to receive your data in a portable format. To request a copy of your data, please contact us at [email protected].

5.3 Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

6. Children's Privacy

Our Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will delete such information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at [email protected].

7. International Data Transfers

We may transfer, process, and store information about you on servers located in various countries, including outside your country of residence. By using our Service, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than those of your country.

8. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Service to stay informed about our information practices and your privacy rights and choices.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]